2-Factor Authentication

What is 2-Factor Authentication?

Two-factor authentication (2FA) is a security method that enhances the safety of online accounts by requiring two distinct forms of identification before granting access. 

It is an essential feature in client portals, adding an extra layer of protection beyond just a username and password. This process typically involves something the user knows (like a password) and something the user has (like a mobile device for a code).

How is it used in client portals? 

2FA is an excellent addition to any customer-facing platform that takes client data security seriously, including client portals. This feature can be implemented in various forms, including:  

  • Authentication Process: It requires users to verify their identity in two ways, typically through a password and a second factor like a mobile app or SMS.
  • Integration with Applications: Commonly integrated with authentication apps like Google Authenticator for generating codes.
  • SMS Authentication Option: Offers SMS as an alternative method for receiving authentication codes.

What is the primary purpose of 2FA in client portals?

2FA primarily aims to enhance security by requiring two distinct forms of user identification, thus providing a stronger defense against unauthorized access.

Can 2FA be used with SMS?

Yes, 2FA can utilize SMS to send a code to the user’s phone, offering an alternative to app-based authentication methods.

Is 2FA mandatory for client portals?

While not always mandatory, client portals like Ahsuite use 2FA to improve security and protect sensitive client information significantly.

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