API Webhooks

What are API Webhooks?

API Webhooks are methods where one software system instantaneously uses APIs to notify another app about an event. Unlike traditional APIs that respond to requests, webhooks send information or perform actions responding to specific triggers, like time-based events, user actions, or form submissions. 

How is it used in client portals? 

Leveraging API webhooks allows client portals to automatically trigger actions in other systems based on in-portal activity, specifically:

  • Real-Time Data Updates. Webhooks allow real-time updates and ensure timely information sharing during significant events.
  • Efficiency and Automation. They streamline workflows by automating data transfers, reducing the need for manual intervention and constant checking. 
  • Integration with Third-Party Apps. They support integration with various apps and services, thus expanding client portal automation capabilities.
  • Scalability and Reliability. Webhooks handle large data volumes, scale to business needs, and ensure reliable data transfer between applications. 

What benefits do API webhooks offer in client portals?

API webhooks offer real-time updates, workflow automation, customization for business needs, integration with apps, and reliable data exchange.

How do webhooks differ from traditional APIs?

Webhooks automate data sending or function execution based on triggers, reversing the API request-response model.

Can webhooks support different data formats?

Webhooks can be used with various data formats, like JSON, and different communication methods, such as HTTP POST messages. This makes them versatile for other use cases.

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